We respect your privacy and we make every effort to ensure that any personal and sensitive information is kept secure.
We are required to collect information from you or your representatives in order to provide appropriate services and to protect staff and clients.
Our staff are required to sign a confidentiality agreement when they commence employment with us which states they must not disclose or discuss any information regarding a client.
Information is only released to a third party, such as your referring agency with your consent; to meet legal obligations under subpoena; or to your nominated representative or health professional with your permission. Information may also be released in case of emergency.
We aim to keep all personal information accurate. This may mean that at times you may be contacted by our staff to verify information.
If you require access to your personal information or wish to make any changes to it, please contact our office.Disclosure of information is protected in accordance with the Privacy Amendment (Private Sector) Act 2000.
Wendy’s Home Care is eager to ensure it adheres to the National Privacy Principles and protects your right to privacy. Contact us at any time with any concerns or complaints.